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We think work should be a place to connect, collaborate, learn and grow — a place where you can stake your claim and make a difference. And we believe the best work is done when people feel like they are a part of something greater. We are Terakeet.

Project Manager (Client Services)

Project Management  |  Syracuse

Summary

The Project Manager works with Account Management, Outreach, Creative, and Technical SEO teams to develop and maintain project plans, provide project status, manage customer feedback and ensure deliverables are complete, accurate and on time. The Project Manager reports directly to the Vice President of Project Management.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions:

  • Works with internal teams and customers to ensure that project tasks are accomplished on time, milestones achieved and that expectations are surpassed.
  • Monitors and reviews project progress and timelines; adjusts resource schedules and plans as needed, and identifies and resolves issues to ensure project success.
  • Makes daily decisions about how project tasks are executed (assignments, sequence, deadlines, dependencies, problem solving) and acts as the team's main point of contact for all project related communications.
  • Communicates project statuses to appropriate stakeholders, including customers,  and disseminates information on problems or potential delays.
  • Ensures alignment of customer SOW with staff plans, budgets, and timelines that uphold the fiscal interests of the company.

The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Preferred Education, Experience, and Skills

  • 2+ years of project management experience, digital or corporate marketing experience preferred.
  • Bachelor's degree or higher with focus on Project Management.
  • Proven experience driving project teams to achieve deadlines, milestones, and goals.
  • Demonstrated experience defining, managing, and maintaining multi-month, large-scale projects, priorities and schedules.
  • Demonstrated success working cross-functionally and within multidisciplinary teams.  
  • Experience communicating directly with customers and other key stakeholders.
  • Excellent organizational, strategic, analytical and problem-solving skills with a strong attention to detail.
  • Proficiency with the project management tool Hive preferred.

EEO Statement

Terakeet provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Maybe you’d like to work here. Maybe you know someone who already does. Or maybe you just stumbled upon us and like what you see so far. Whoever you are, join us as we build a community of awesome people.

Life At Terakeet

#WeAreTerakeet

An inside look at life as an employee. Join us as we build a community of awesome people.

Instagram post 17888282612245896 Our employees aren’t just rockstars in the tech and digital marketing space 🤘 many are talented musicians, too! When Digital Content Specialist Jon Roberts isn’t writing amazing content, you can catch him performing with @bandofkiwis! 

As for the music that keeps him focused through the workday, Jon lets the seasons determine his playlist. “Right now, I’m enjoying some of my favorite fun, feel-good tunes, which are a perfect match for the warm weather.”

Check out all of the catchy hooks and groovy beats in Jon’s Spotify playlist at the link in our bio!

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As Web Designer Jolee Main recommends, "Have something in the morning you look forward to so you're not waking up 'for work' but rather, waking up to live your life where work is part of your day."

Read more tips from our team in our recent blog post! (Link in bio)

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"Being a Digital Copy Editor at Terakeet is much more than checking for the Oxford comma. Every day I'm talking to writers about writing, and we work together to create the best possible copy. It's almost like nerding out has become a team sport, which makes it a dream job."

Apply now and check out our other openings at the link in our bio!

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Photo by Sr. SEO Analyst Abbey Deak at Empire Bluff Trails📍Honor, Michigan #WeAreTerakeet
Instagram post 17878355642480871 Do you have experience in software design or management? Terakeet is #hiring and looking for talented UX Designers, Product Managers, and Software Project Managers to join our team! 🎉 Click the link in our bio to learn more about the roles and life at Terakeet. 
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Instagram post 17880855713258845 In celebration of Asian American Pacific Islander Heritage Month, we curated a playlist to amplify AAPI voices and share some great #tunes. Check it out and power through the rest of your workday! 

Find the playlist on our Spotify channel (link in bio). 🎶

#AAPIHeritageMonth
Instagram post 17845981145589649 In honor of #NationalWineDay, we're celebrating Terakeet's very own Wine Club! 🍷 The employee-run program utilizes the skill of Sommelier (and Project Manager) Jeremy Coffey to pair employee's wine preferences with new varieties all in the name of charity. Listen to Wine Club Co-Founder (and Sr. Account Manager) Christie Crable explain the process and share the impact the club has had so far. Thanks for the hard work, team, and happy sipping! #WeAreTerakeet
Instagram post 17941344427498578 Terakeet is proud to celebrate the individuality amongst our team, in and out of the office. Read more employee reviews like this on our Glassdoor page! (link in bio)
Instagram post 17899228531916958 We are thrilled to announce Terakeet has been named a finalist for The Drum Awards for Marketing (SEO)! This international award recognizes the top brands that understand their customer and deliver impactful business outcomes. Thanks to our team for all their hard work! #TheDrumAwards #WeAreTerakeet
Instagram post 18110139553242136 Our team has been out and about supporting their local businesses, wherever they are! Just for the record, vinyl > streaming 🎧 #KeetersGoLocal

Photo by Nate Giocondo (Senior Digital Outreach Specialist) at @recordarchive 📍 Rochester, NY 

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Instagram post 18111794719222220 Bridget Rooney approaches work and life with enthusiasm, whether it's training for a new marathon, or finding a new professional perspective. Read more about how she came to Terakeet and her life outside of the office in May's #HumansofTerakeet! (Link in bio) #WeAreTerakeet
Instagram post 18118434487209551 #Hiring alert! We're looking for talented individuals to join our team across multiple roles. Click the link in our bio to apply and learn more about our open positions!

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Instagram post 17870500754372259 In May's #WorkplaceWisdom feature, Outreach Manager Capri Tamilia shares how she organizes her week, why she loves Syracuse, and the piece of advice she gives every new team member. Read more in our latest blog feature! (Link in bio) #WeAreTerakeet
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