Terakeet is the preferred enterprise partner for Fortune 500 brands seeking online business growth. We’re also an employee-first organization — meaning we believe our most valuable asset is our people. That’s why we’re committed to hiring top talent and providing continuous career growth, stability, and fulfillment to our employees. Our 20+ years of success is a direct result of our team’s commitment to integrity, entrepreneurship, and collaboration.
We believe you should work to live and not live to work. Our flexible hours and remote work opportunities allow our employees to create a work schedule that fits into their life. We also offer other competitive work-life benefits, including 100% fully paid medical premiums, 12 weeks of fully paid parental, family, or medical leave, generous PTO, Employee Assistance Programs, and matched retirement planning. Terakeet’s culture supports employees as people first, while also producing the best results for our customers and promoting community advancement.
The Account Director serves as the main point of contact for our top global customers and as the key strategy thought leader. The Account Director aligns Terakeet’s internal strategy with our customer’s business goals and objectives and directs internal customer teams to execute innovative influencer marketing and SEO campaigns.
They will be responsible for managing multi million dollar customer accounts and will typically have access to the C Suite of Fortune 1000 organizations.
The Account Director reports directly to the Vice President of Account Management.
Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions:
Builds solid partnerships with account and project teams and identifies and executes solutions in line with Terakeet’s strategic road map and contractual obligations with clients
Owns strategy objectives and maintains relationships with enterprise client partners
Accountable to leadership for revenue retention and growth of portfolio quarterly goals
Serves as main POC for applicable clients and assists in developing Account Manager and Sr. Account Managers
Creates strategic client roadmaps and objectives with cross functional delivery teams and ensures business deliverables are met by Account Managers and Sr. Account Managers
Leader in working with internal teams to identify and vet new opportunities for account expansion and builds out compelling and measurable campaigns for our customers
Reporting on client KPI’s and business deadlines
Leader in understanding the customer’s competitive landscape and keeps abreast of marketing and advertising trends
Lead client quarterly business reviews and future planning by identifying areas of opportunity to expand business with new and existing clients
Owns portfolio growth planning and execution for enterprise-level clients
Contributes to the team culture of growth and innovation
The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
Preferred Education, Experience, and Skills
Six or more years of professional work experience in a related role
Experience with crisis management / reputation management is highly preferred
Track record of successfully growing customer relationships and budgets with a partnership-first focus at a senior level
Profound understanding of search engine optimization and the ways in which branded and non branded organic authority and visibility are earned via the web
Experience developing customer specific strategies and KPI’s that are in line with business goals, objectives, and budgets
Hands on experience managing multiple enterprise customer accounts and handling day-to-day customer interaction
Comfortable presenting in group settings and directly to any/all levels of an organization
Strong verbal, written, and digital communication skills
Bachelor's Degree in Marketing, Advertising, Communications, PR or Business
Terakeet provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
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