Employment & Benefits FAQs: What Candidates Need to Know

Molly McGuane

Editor’s Note:

When researching new job opportunities, we know candidates care about the environment they’ll work in and the benefits they’ll receive. At Terakeet, these are two areas we’re proud to discuss. We believe Terakeet is a great place to work because of our high-achieving, compassionate culture, and employee-focused programs. Below we answered your frequently asked questions about our competitive benefits and what it’s like to work here. Read on to learn more about our award-winning workplace.

What is the Terakeet culture?

The Terakeet culture means so many different things to our employees. Some describe it as fun, helpful, collaborative, and respectful. Others call it balanced, flexible, innovative, and determined. Overall the Terakeet culture is about pushing towards ambitious goals while maintaining a work environment where all employees feel empowered, respected, and cared for. We focus on balancing career growth and business innovation with flexibility and family life.

A place for growth, business, and fun all in one. The culture at Terakeet encourages all of us to get to know each other on a professional and personal level which plays a major factor in the positive attitude and gratitude I feel starting each work day. Knowing that those (virtually) around me share similar values and care about our achievements as a company.

—Amalia Scaravillo, Outreach Client Lead

What jobs does Terakeet offer?

Although focused in the marketing industry, Terakeet offers a wide range of creative, technical, and business-oriented career opportunities. We’re committed to career development and allowing individuals to grow into subject matter experts and leaders.

Our employees work across several departments, including:

  • Account Management 
  • Content
  • Data Science
  • Engineering
  • Human Resources
  • Technical SEO
  • Marketing
  • Operations
  • Product Development
  • Project Management
  • Recruiting

The Terakeet workforce is diverse and our employees bring their expertise from many different backgrounds and industries — and we believe that’s our strength.

Is Terakeet a fully remote organization?

Yes. Terakeet is a remote-first organization, meaning most employees who want to work remotely can do so. The Terakeet office located in Syracuse, NY, is still open to employees to visit and use if they choose, however. Upon starting at Terakeet, all employees will receive a computer and other resources they need to be successful wherever they are.

What family benefits does Terakeet offer?

Terakeet offers an array of family benefits, including remote work, flexible work arrangements, health insurance, nursing parent support, flexible spending accounts, and EAP benefits. It’s our goal that employees feel supported and able to enjoy plenty of personal and family time.

Terakeet also offers generous PTO benefits and Paid Family Leave. New parents can take up to 12 weeks of paid leave and receive 100% of their annual salary during that period. This provides parents with the time they need to bond with their growing families without the stress of immediately returning to work.

What is Terakeet’s flexible work arrangement?

At Terakeet, we believe full-time employees should have the flexibility they need to excel in both their personal and professional lives. We know employees can achieve great things in our innovative environment when given autonomy to manage their own time.

That’s why Terakeet employees have the option to work when they’re most productive. The benefit allows employees to flex their schedule to accommodate everyday life events like a doctor’s appointments, picking children up from school, and personal obligations.

What are Terakeet’s healthcare benefits?

In addition to the overall compassionate culture, Terakeet offers competitive healthcare benefits to employees and their families. Those benefits include premier health insurance options and health spending accounts (HSAs). Through an HSA, employees can reduce out-of-pocket healthcare expenses and invest funds. 

Terakeet also offers Flexible Spending Accounts (FSAs) for employees to save money tax-free for healthcare and childcare expenses.

How is Terakeet involved in the community?

Terakeet is a community-minded organization. Our employees are constantly driven to help others and have donated their time and resources to uplift the communities around them. Just two of the many organizations that we’re involved in specifically are the Leukemia & Lymphoma Society and our internal charity Cause for the ‘Cuse. 

Light the night

Leukemia & Lymphoma Society

Each year, our employees support the Leukemia & Lymphoma Society through participation in the Light the Night Walk and financial donations. Our connection to the organization is rooted in honoring former Terakeet employee, Marc Murray. In 2011, Marc passed away due to complications from leukemia. Those who worked with Marc saw him as much more than a coworker. He was an inspiration and a friend. In his honor, Terakeet proudly supports the Leukemia & Lymphoma Society in its mission to end all blood cancers.

Cause for the ‘Cuse

Founded in 2013, Cause for the ‘Cuse is our in-house organization dedicated to supporting students in the Syracuse City School District. Through fundraising events and donations, we’ve been able to give thousands of dollars in school supplies, clothing, and hygienic materials to children in Syracuse.

How does Terakeet support internal growth?

Terakeet employees all share a desire for professional growth, so we’ve created company-wide processes to support their goals. It’s our mission to create an environment where employees want to grow their professional careers for years to come.

Once you’re here, there are amazing opportunities to apply and interview for internal positions and promotions. Many individuals have become managers and transferred departments after starting in a different role. Others have continued to grow their specific skillsets, becoming subject matter experts and receiving promotions as a result.

Career Conversations

Each quarter managers must hold one-on-one career-focused meetings with members of their team. During these meetings, employees are provided a safe environment to discuss their short- and long-term career goals. For some, this may be discussing soft skills they wish to develop or hard-skill training sessions they can take. Coming out of these meetings, managers and employees may create a plan of action that moves them in the direction of their goals.

LinkedIn Learning

Terakeet also offers all employees access to LinkedIn Learning courses. LinkedIn Learning is a training and development platform that features more than 9,000 courses on a wide variety of topics, including business, technical, creative, and soft skills. Once completed, employees can post badges and certificates to their LinkedIn profiles.

Mentorship Program

One of the exciting opportunities offered to employees is Terakeet’s mentorship program. Those who sign up have the option of being a mentor or a mentee and will be paired with another employee. Through the program, mentees are encouraged to set personal and professional goals and work towards refining their skills. Participants have expressed how much they enjoyed connecting with another individual and having dedicated time to focus on career development.

To learn more about the hiring process and career opportunities at Terakeet, check out our recent post on Hiring FAQs or apply directly through our Openings page.