Life at Terakeet: Frequently Asked Questions

Caroline Withers

Editor’s Note:


We recently hosted an “Ask Me Anything” session on our Instagram page, asking followers to send in their questions about what it’s like to work at Terakeet. We received a lot of questions with topics ranging from company-led community service initiatives to personal development to fun office traditions. 

Seven of our employees responded, giving their honest opinions to the questions. We’ve collected them all here as a resource with some additional clarity. Read below to learn what ‘Keeters had to say about life at Terakeet!

Q: I just got a job at Terakeet! What’s the #1 thing I should look forward to?

A: Congrats! I’d say all the driven people here who constantly push others to be their best. There are plenty of learning opportunities (like the Mentorship Program) that you should take advantage of! – Jenna Coppola, Project Coordinator

Q: What professional development opportunities does Terakeet offer its employees?

A: We have regular career conversations with managers, offer cross-department collaboration and training, and run a one-on-one mentorship program that’s provided me the opportunity to learn from a mentor and help a mentee! – Tristan Amond, Product Manager

Our corporate Mentorship Program between managers and employees is just one way we can help support and nurture the career aspirations of our team. This program is in its third year and has more members than ever before. There are 31 pairings, including employees from every discipline and nearly every leadership level.

tristan amond wearing terakeet shirt standing in front of syracuse city hall
Tristan Amond represents Terakeet in downtown Syracuse.

Q: What does work/life balance look like at Terakeet?

A: Terakeet does a great job of supporting a healthy work/life balance! I’m able to support my team, but still be a present parent, spending time with my kids and having the opportunity to decompress after work. – Mathew Fox, Recruiter

We pride ourselves on our commitment to a healthy work/life balance for all employees, including parents. Our flexible time and remote work benefits allow our team to work the hours that best fit their schedule and productivity. 

Recruiter Mat Fox hugs his children.
Mat Fox enjoys spending his afternoons with his two small children.

Q: Do you normally allow employees to work remotely?

A: “I live in LA and several of our other employees also live across the country and work remotely. Plus, the entire company has been fully remote since last March!” – Dani Marzouca, Digital Content Specialist

We have long had a remote work benefit, which expanded this past year. While the majority of our team lives in Syracuse, we have a growing number of employees who live out of state. Over the last few years, we subscribed to a corporate Zoom account that allows unlimited meeting time for employees. We use this for all company meetings, as well as team-building activities, such as Friday Happy Hours, and charity trivia nights. This has helped us stay in touch with teammates, continue productive work, and maintain personal connections with co-workers while remote.

Dani Marzouca enjoys a gorgeous sunset in Joshua Tree, California.
Dani Marzouca uses the remote work benefit to do some camping!

Q: What’s your favorite office tradition?

A: There are too many to count! But some responses we got from our team include: Friday morning catered breakfasts, Field Days, the prize wheel, Circle-Up, and Wine Club.

Ryan Hurlburt spins the prize wheel at TK headquarters.
Ryan Hurlburt spins the big prize wheel at TK headquarters.

Q: I read that Terakeet recently committed to giving back to the Syracuse community. What is your favorite way Terakeet has served the community within Syracuse?

A: “We’re very invested in seeing our city and region thrive by being active members of our community. A program close to my heart is our in-house charity, Cause For The ‘Cuse which helps provide educational and hygienic materials to students (20,000 so far!) in the Syracuse City School District.” – Maeve Wood, Sr. Digital Outreach Specialist / Team Lead

Terakeet has initiatives that are separated from Cause For The ‘Cuse, as well. We support The Leukemia & Lymphoma Society’s Light the Night Walk, as well as the Syracuse Boys and Girls Club annually. We also recently joined forces with 100 Black Men of Syracuse, a non-profit organization dedicated to improving the quality of life in the Greater Syracuse community through education, mentorship, and service. Terakeet has supported the organization by creating and implementing a number of free courses to help students entering the workforce craft a digital, personal brand geared towards recruitment. 

CFTC gives back to the local community!
Maeve Wood delivers some supplies to Syracuse schools on behalf of Cause For The Cuse!

Q: What makes you proud to work at Terakeet?

A: I’m proud to work at Terakeet because of the company’s consistent dedication to its people. Being employed by a company that is constantly setting the bar for how employees should be treated, while also setting standards for the industry as a whole, is extremely rewarding. – Darian Carrow, Project Coordinator

Martha Cummings celebrates her birthday in her office!
Office Manager Martha Cummings celebrates her birthday at the TK headquarters.

Be sure to follow our Instagram (@Terakeet) for more interactive content and employee insights!