Open Positions

Senior Account Manager - Digital Marketing

Account Management  |  Remote or Syracuse

Summary: 

Terakeet is the preferred enterprise partner for Fortune 500 brands seeking online business growth. We’re also an employee-first organization — meaning we believe our most valuable asset is our people. That’s why we’re committed to hiring top talent and providing continuous career growth, stability, and fulfillment to our employees. Our 20+ years of success is a direct result of our team’s commitment to integrity, entrepreneurship, and collaboration. 

Why Terakeet? 

We believe you should work to live and not live to work. Our flexible hours and remote work opportunities allow our employees to create a work schedule that fits into their life. We also offer other competitive work-life benefits, including 100% fully paid medical premiums, 12 weeks of fully paid parental, family, or medical leave, generous PTO, Employee Assistance Programs, and matched retirement planning. Terakeet’s culture supports employees as people first, while also producing the best results for our customers and promoting community advancement.

Essential Functions

The Senior Account Manager serves as the main point of contact for the customer and serves as the key thought leader in aligning the internal strategy with a customer’s business goals and objectives and directs internal customer teams to execute campaigns for our customers. The Senior Account Manager reports directly to the Managing Director.

Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions:

    • Builds solid partnerships with account and project teams and assists in identifying and executing solutions in line with Terakeet’s strategic road map and contractual obligations with clients 
    • Owns strategy objectives and maintains relationships with enterprise client partners
    • Serves as main POC for applicable clients and supports Account Director/Sr. Account Director on Enterprise level accounts 
    • Work with internal teams to identify and vet new opportunities for account expansion and assists in delivering compelling and measurable campaigns for our customers 
    • Reporting on client KPI’s and business deadlines 
    • Identifying and executing retention opportunities and strategies 
    • Monitors and understands the customer’s competitive landscape and keeps abreast of marketing and advertising trends
    • Lead client quarterly business reviews and future planning by identifying areas of opportunity to expand business with new and existing clients
    • Owns growth planning and execution for client partnerships 
  • Contributes to the team culture of growth and innovation

The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Preferred Education, Experience, and Skills

  • Three or more years of professional work experience in a related role.
  • Bachelor's Degree in Marketing, Advertising, Communications, PR or Business.
  • Experience with crisis management / reputation management is highly preferred. 
  • Experience developing customer specific strategies and KPI’s that are in line with business goals and objectives.
  • Hands on experience managing multiple enterprise customer accounts and handling day-to-day customer interaction.
  • Thorough understanding of digital and traditional marketing principles.
  • Track record of critical thinking and application of problem-solving skills; ability to understand, articulate, structure and solve customer needs.
  • Comfortable presenting in group settings and directly to any/all levels of an organization
  • Strong verbal, written, and digital communication skills.

EEO Statement

Terakeet provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

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For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in this company’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

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Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

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