Open Positions

Senior UX Designer

UX, Design, and Web  |  Remote or Syracuse

About Terakeet

Terakeet is the preferred enterprise partner for Fortune 500 brands seeking online business growth. Our mission and purpose are to bring brands and their audiences together to create meaningful connections. As an employee-first organization, we also believe in a creating a connected team culture. That’s why our values of Teamwork, Grit, Excellence, Impact, and Partnership guide our hiring and employment philosophy.

Why Terakeet? 

We believe you should work to live and not live to work. Our flexible hours and remote work opportunities allow our employees to create a work schedule that fits into their life. We also offer other competitive work-life benefits, including 100% fully paid medical premiums, 12 weeks of fully paid parental, family, or medical leave, unlimited PTO, Employee Assistance Programs, and matched retirement planning. Terakeet’s culture supports employees as people first, while also producing the best results for our customers and promoting community advancement.

Essential Functions

Works collaboratively with a multidisciplinary team of SEO analysts, content specialists, designers, outreach specialists, account managers and project managers to evaluate customers’ websites and make recommendations that will lead to better user experience and increased conversions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions:

Responsible for:

  • Works closely with client, internal team, or UX lead (if applicable) to execute UX/CRO strategy.
  • Can work to understand and document client needs and goals to develop and optimize their websites to drive user engagement.
  • Ability to think creatively and find solutions that show the value of UX in meeting OKRs.
  • Develops product concepts, roadmaps, test plans and functional specifications documentation.
  • Works with the UX lead or internal team to understand and align on the intent, objective, and desired outcomes of the project. 
  • Create artifacts and supports junior UX team members in creation of items like user stories, page audits, low-to-mid fidelity wireframes, and user research plans.
  • Conduct design thinking workshops with customer teams.
  • Analyze competitors via usability heuristics or onsite user behavior via website analytics and heat mapping data to identify areas for improvement and new initiatives. 
  • UX Assessments of customer websites in collaboration with SEO Tech department, and reporting on progress against recommendations in those assessments.
  • Effectively communicates UX deliverables and research findings to internal client teams and UX team members.
  • Ability to communicate rationale or context for UX deliverables for those at all levels of UX understanding.

The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Preferred Education, Experience, and Skills

  • 4+ Years of UX experience preferred.
  • Experience with working in an agency environment dealing with client communication and project suggestions is a plus.
  • Experience with conversion rate optimization (CRO) and/or A/B testing.
  • Ability to quickly translate and communicate complex problems or concepts visually.
  • Strong proficiency in developing wireframes, site maps, and technical specifications.
  • Familiarity or experience with research operations or running moderated user research projects.
  • Experience with commonly used design tools like Figma, Sketch, or InVision.
  • Knowledge of WCAG/accessibility a plus.
  • Experience and comfortability in front of clients and presenting/backing up recommendations.
  • Excellent time management skills, with the ability to prioritize, multi-task and work under shifting deadlines.
  • Develops proactive positive relationships with peers within different parts of the organization. 
  • Exceptional communication, analytical, and interpersonal skills.

EEO Statement

Terakeet provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

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We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

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How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

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3. Veteran Information

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If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Terakeet’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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